Accessibility Statement

We are committed to providing an inclusive and accessible digital experience and to helping guests with disabilities obtain information about our hotel, services, and accessible accommodations.

Need assistance now? If you have difficulty using this website, need information in an alternative format, or have questions about accessible guest rooms or hotel features, please contact the hotel using the phone number or email address listed on this website's Contact Us page. We will make reasonable efforts to provide the information or service through an accessible communication method.

1. Our Accessibility Commitment

Hotels, inns, and motels are public accommodations under Title III of the Americans with Disabilities Act (ADA). We are committed to providing people with disabilities an equal opportunity to access the goods, services, facilities, privileges, advantages, and accommodations we offer, including information and services made available through this website.

Accessibility is an ongoing process. We work to identify, prevent, and address digital barriers as website content, technologies, and third-party services change.

2. Accessibility Standard We Use as a Benchmark

For our website development and testing efforts, we use the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA as a technical accessibility benchmark where reasonably applicable. WCAG is a widely used technical standard for web accessibility.

The U.S. Department of Justice has stated that the ADA applies to the goods and services that public accommodations provide online, while Title III does not currently prescribe one detailed federal technical standard for private-business websites. Our use of WCAG 2.2 Level AA is therefore a practical accessibility benchmark and does not limit any obligations that may apply under law.

3. Accessibility Practices

Our ongoing website accessibility efforts may include:

  • Using semantic HTML, meaningful headings, page titles, and identified page language.
  • Providing text alternatives for meaningful images and treating decorative images appropriately.
  • Associating form controls with programmatic labels, instructions, and understandable error messages.
  • Supporting keyboard navigation without requiring a mouse for essential website functions.
  • Providing visible keyboard focus indicators and logical focus order.
  • Maintaining readable text/background contrast and not relying on color alone to communicate essential information.
  • Supporting browser zoom, text resizing, and responsive reflow where practical.
  • Using descriptive link and button text and avoiding empty interactive controls.
  • Providing captions or text alternatives for prerecorded video when required and reasonably available.
  • Avoiding unnecessary motion or providing controls where motion could create accessibility barriers.
  • Testing common pages and functions with automated tools, keyboard-only interaction, and manual review.

4. Accessible Hotel Reservations

For reservations made by a place of lodging, we seek to follow applicable ADA requirements concerning accessible guest rooms. This includes, as applicable:

  • Allowing individuals with disabilities to make reservations for accessible guest rooms during the same hours and in the same manner as other guests.
  • Identifying and describing accessible features of the hotel and guest rooms in enough detail to reasonably allow a guest to assess whether a room may meet their accessibility needs.
  • Holding accessible rooms for guests who need them until other rooms of the same type have been rented, as required by applicable law.
  • Reserving and blocking the requested accessible room or accessible room type so that it is removed from other reservation inventory as required.
  • Applying reservation guarantees to the specific accessible room reserved when a reservation is guaranteed, as required by applicable law.

If you need additional details about an accessible room—such as doorway clearances, bathroom layout, roll-in shower or bathtub configuration, grab bars, visual or audible notification features, bed height, accessible routes, parking, pool access, or other property features—please contact the hotel directly before booking or arrival.

5. Accessibility Assistance and Alternative Communication

If a website function is difficult to use with your assistive technology, please contact us. Upon request, we will make reasonable efforts to provide the same information, reservation assistance, or customer service through an accessible alternative communication method.

Offering telephone, email, or other assistance is intended to provide prompt service and does not replace our ongoing efforts to improve the accessibility of this website.

6. Third-Party Websites, Booking Engines, and Embedded Content

Some website functions may be provided by third parties, including hotel-brand reservation systems, maps, videos, social-media tools, review platforms, payment services, or other embedded content. We do not control every aspect of a third party's accessibility.

We encourage third-party providers to support accessible experiences and we review issues that are brought to our attention. If third-party content creates a barrier, please contact us so we can assist with the information or service and evaluate reasonable remediation steps within our control.

7. Physical Property Accessibility

Accessible features differ by hotel, building age, room type, renovation history, and applicable construction standards. This statement does not by itself describe every physical feature at a particular property. Please review the hotel's room and amenities information or contact the property directly for current details about accessible rooms, parking, routes, entrances, public areas, pools, fitness areas, breakfast areas, meeting spaces, service-animal policies, and other features relevant to your needs.

8. Service Animals and Reasonable Modifications

We seek to follow applicable ADA requirements concerning service animals, effective communication, and reasonable modifications to policies, practices, or procedures. If you need a reasonable modification or communication aid to access our services, please contact the hotel and explain the assistance you are requesting.

9. Compatibility with Browsers and Assistive Technology

We design the website to work with current versions of major browsers and commonly used assistive technologies. Accessibility may vary with older browsers, unsupported technology combinations, user settings, third-party content, or temporary technical issues. Updating your browser or assistive technology may improve compatibility, but you are not required to use a particular assistive technology to request help from us.

10. Reporting an Accessibility Barrier

If you encounter an accessibility barrier, please contact us and, if possible, provide:

  • The webpage address (URL) or page name where the issue occurred.
  • A brief description of the problem.
  • The browser, device, and assistive technology used, if you are comfortable providing that information.
  • Your preferred method for us to respond.

We will review reported issues and make reasonable efforts to address barriers within our control. No specific response or remediation time is guaranteed because the complexity of issues can vary.

11. Ongoing Review

We periodically review website templates, content, forms, navigation, color contrast, keyboard operation, multimedia, and other common accessibility issues. New content and third-party integrations can introduce new barriers, so accessibility review is a continuing effort rather than a one-time certification.

12. Accessibility Resources

13. Contact Us

For accessibility assistance, accessible-room information, reservation support, or feedback about this website, please contact the hotel using the phone number, email address, postal address, or contact form shown on this website's Contact Us page.